Tricoci Salon & Spa

Annette was attentive and did a great job with my color. The front desk staff were amazing as well. My hair cut looked great, however, my experience - not so much. To begin, Stephanie had me wait over 45 minutes after my appointment was scheduled. I have no issue with this, and she clearly was running behind. However, she took about 15 minutes to cut and style, then I was sent out the door. Kind of had an attitude with me too when I mentioned that I don’t style my hair often and that I was looking for recommendations for products when air drying. A simple “our products work best with heat/blow dryer” would’ve worked just fine. Instead I got the exact opposite and felt reprimanded. An easy fix for this would've been taking an extra 5 minutes to curl my hair (my hair is thin and short) , or taking $20 off the bill or something. I paid nearly $300 to this place including tip and I completely regret it and will not be returning.

Amazing! The moment I walked in it was very inviting and felt relaxing! I made an easy same day appt online and picked a hairstylist because I read his reviews & saw his hair art work in pictures! Tanner knew how to use those scissors ✂️ and helped me relax! He reshaped my hair and took his time to make me look amazing! Love my hair! Thank you for a wonderful experience and friendly staff. The tour of the spa area was perfect! Coming to try soon. The new hair products are waiting for me — had to post to keep it moving off the shelf! A must try…coming back!!! Thank you!

I needed a pedicure almost immediately. Going to a wedding and wearing open toed sandals. My toes looked horrible. Called to make an appointment and the only opening they had was with Valeria. I was worried because she is not the usual person who does my toes. She gave me the most amazing pedicure, scrub, massage that I have had in a long time. She is new to the salon but I hope she stays around a long time. Thank you Valeria, you made my toes look great and me a very happy customer.

I had come in to get my hair cut and had the BEST experience ever with Tanner! He was so fun to talk to and he even styled my hair so nicely after. It turned out exactly like, if not, better than the picture I showed him! I have never been one to leave reviews, but this was much needed! I will be sticking to him every time I need a haircut from now on!!

If you’re looking for a haircut here, I’d advise you to go to some place else. The price I paid ($75) did not match the quality of service I received. I made an appointment for a haircut & the lady who did my hair was Lauren. I had shown her some pictures of what I wanted, which was face framing layers in the front and curtain bangs & a trim in the back. I had long healthy hair before I came here and unfortunately I didn’t receive anything I wanted. If she didn’t feel capable of doing what I wanted with my hair, I wish she could of just said that instead of giving me a choppy, uneven haircut. My bangs were uneven, didn’t blend with the rest of my hair and stuck out like a sore thumb. The back was also choppy as well and it looked like she didn’t even try. I had no time to go back and ask for a recut because I had work the next hour and to be honest, I don’t want to go back since I don’t think I would ever trust anyone there to do my hair again. I even tipped her $15 because I thought she did a better job and I thought the back was even but upon closer inspection, all I saw was basically a bob cut in the front, barely any curtain bangs and choppy uneven hair in the back when I went home. you can see in the picture, that’s literally all she cut for $75… + a $15 dollar tip in cash. If she had just told me she wasn’t able to do what I wanted, I wouldn’t have been upset. I rather go to someone who is trained well enough to do my hair. I went to this salon fully knowing of the price, and I expected the quality to match but it disappointed me greatly. I did receive a refund of $75 when I called and let them know my situation but the guy on the phone seemed angry at me? I believe his name was Simon? I usually never call and complain anywhere but this haircut was god awful. I was being very respectful and he treated me like my haircut was MY fault. I already felt awful about my haircut and his customer service left me feeling worse.